Help Center

We can only translate documents that are clear and readable. Blurry, upside down, cropped, dark, or illegible files may cause delays or inaccuracies. Please make sure: All text is visible - It is NOT a scan of a scan - The document is uploaded right-side up - Photos are clear and well lit - All pages are included - Also please ensure that the Target and Source languages are properly selected. If the document quality is too poor to read accurately, we may request a clearer copy before completing the translation.

Yes. We offer a 100% money-back guarantee. If a translation is found to be mostly incorrect, simply email the document with the errors highlighted to [email protected]. If the issue is confirmed, a full refund will be issued.

We keep our pricing affordable by using secure automation to streamline quoting, file handling, and project management. This reduces administrative overhead, allowing us to focus our budget on what matters most—paying qualified human translators to accurately translate your documents, while keeping costs low for our clients.

Our turnaround time is typically within hours—not days. After you upload your documents, you’ll receive an instant quote based on page count. Your certified translation is delivered as a PDF to your email within 24 hours, and often much sooner. If you don’t see a confirmation email within a few hours, please be sure to check your spam folder.

1.Upload your documents and place your order. 2. We assign your project to a qualified professional translator. 3. You’ll receive an email as soon as your translation is complete. 4. If revisions are needed, you may request them easily.

Yes! Clear Bridge Language Solutions can translate text directly from a photo using advanced document recognition technology. If you need a translation quickly and don’t have access to a scanner, simply take a clear photo of the document with your phone and upload it through our website. How it works: Take a clear picture of the document. Visit our website: https://trustclearbridge.com/ Upload the image the same way you would upload a document. Our team will translate, verify, and certify the document. The completed translation will be securely delivered to your email. Important notes: Maximum upload size is 50 MB. Translation accuracy depends on image quality and readability. Higher resolution photos produce better translation results. For best results, make sure the photo is well-lit, in focus, and captures the entire document clearly.

A certified translation is prepared by a qualified professional translator who certifies that the translation is complete and accurate. USCIS requires certified translations for all documents submitted in a language other than English.

Certified translations are provided as non-editable PDF files and include a signed and stamped Certificate of Translation Accuracy confirming the translator’s qualifications and the accuracy of the translation. Documents are issued on our official letterhead, formatted to closely match the original, and translated word for word to meet certified translation requirements. **Please check your spam / junk folder if you have not received a confirmation email and / or delivery email.**